Question 1

What is SprintAIQ?

Accepted Answer

SprintAIQ is an AI-powered analytics platform that connects to your Jira workspace and lets you query your sprint data using natural language. Ask questions like "Which team had the most blockers last sprint?" and get instant, actionable insights.

Question 2

How does the credit system work?

Accepted Answer

Credits are consumed per query. Simple queries use 1 credit, complex analytics queries use 2-3 credits. You purchase credit packs upfront and they never expire. This pay-as-you-go model means you only pay for what you actually use.

Question 3

Is my Jira data secure?

Accepted Answer

Yes. SprintAIQ uses OAuth 2.0 to connect to Jira and only reads the data you authorize. We never store your Jira credentials and all data is encrypted in transit and at rest using industry-standard AES-256 encryption.

Question 4

Which Jira plans are supported?

Accepted Answer

SprintAIQ supports Jira Cloud (Free, Standard, Premium, and Enterprise plans). Jira Data Center and Server are not currently supported.

Question 5

Can I try SprintAIQ for free?

Accepted Answer

Yes! New accounts receive 10 free credits when you connect your Jira — no credit card required. This lets you explore the platform and run your first AI-powered Jira queries at no cost.

Question 6

Do credits expire?

Accepted Answer

No, credits do not expire. Once purchased, your credits remain in your account until you use them. There are no subscription lock-ins or monthly reset penalties.

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